Shipping policy

📦 Shipping Policy – GrabItNow Store

Welcome to GrabItNow Store! We’re committed to getting your orders to you quickly, safely, and affordably. Please review our shipping policy below.

1. Processing Time

  • Orders are typically processed within 7–14 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking details once your order ships.

2. Shipping Rates & Delivery Times

We offer multiple shipping options for your convenience:

  • Free Shipping: Available on all orders.

  • Standard Shipping: Estimated delivery within 7–14 business days.

  • Express Shipping: Delivery time depends on the customer’s location.

  • International Shipping: We offer free shipping on most international orders. Some regions may require additional fees.

Note: Delivery times are estimates and may vary due to customs delays, courier issues, or peak seasons, which are beyond our control.

3. International Shipping

  • International orders may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the responsibility of the customer.

  • Customs clearance procedures may cause delays beyond our original delivery estimates.

4. Tracking Your Order

  • Once your order ships, you will receive an email with a tracking number and a link to track it.

  • If you do not receive your tracking email, please check your spam/junk folder or contact our support team.

5. Incorrect or Incomplete Addresses

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

6. Lost, Delayed, or Damaged Packages

  • If your order is delayed, lost, or arrives damaged, please contact us immediately at orders@skylinelandmark.com.au.

  • While we will assist in resolving shipping issues, we cannot be held liable for delays caused by couriers, customs, or other factors outside our control.

  • For information about returns and refunds, please see our Return Policy.

7. Contact Us

If you have any questions about our shipping policy, please reach out to us:

📧 Email: admin@skylinelandmark.com.au